Privacy Policy

 

Last updated: 5 June 2007

Philosophy

We (Net.Orange, Inc.) have designed Clinisite™ to bring you free personalized television supported by the advertisements that are most likely to interest you. To do this, we request some information from you (most of which is optional) and automatically collect other information about your usage of our services. While this allows us to offer you the best service possible, we understand the critical importance of personal privacy and want you to understand how we handle your personal information.

Information We Collect About You and How It is Used

We only collect personal information that we believe will improve our ability to offer this service to you. We consider all of the following categories to be your personal information:

  • Personal Attributes/Interests: We ask for your gender, age/date of birth, country, and your likes/dislikes; most of this information is optional. We use this information to suggest videos, to deliver advertisements, to learn about our audience through non-personally identifiable statistics (e.g. percentage of male viewers aged 35-44), and to apply what we've learned to improve the service.
  • Viewing History: We collect information on viewed Clinisite web pages and videos and use this information for the same purposes as described for Personal Attributes/Interests and also for troubleshooting. Here are more details:
    • Viewing Web Pages: As with most web sites, your computer sends information that gets logged by a web server when you browse our site. This typically includes your computer's IP address, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a "cookie" (which can be disabled using your browser preferences) to help the site remember your last visit. If you are logged in, this information is associated with your personal account. The information is also included in anonymous statistics to allow us to understand how visitors use our site.
    • Community & Support: We'd love for you to help us make Clinisite be the highest quality service with the very best community support. If interested, you have the option to submit bug reports, feature requests, and other feedback to our engineers; you can also post questions and answer other user questions in our community forums. Our chat service allows you to participate in our community; to do so, we maintain information, such as your nickname, contact list, and status messages. In addition, these and similar services in the future may require us to maintain your account name and password.
  • Email Address: We ask you for your email address. We use this information to keep you updated, ask you to participate in surveys that help us make Clinisite better, respond to or confirm your requests, and notify you of unusual account actions (e.g. password resets). We will assume you are interested in receiving e-mails from us and knowing when there are updates to Clinisite or its service, including any updates to its functionality or to the content available (allowing you to "opt-out" if you are not interested).
  • Beta Tester Selection: While in a limited beta testing stage, we ask for your website/blog address, self-described user category and anything else you choose to tell us. This information helps us select the right mix of beta testers.

Security

We take many precautions to keep your personal information secure from unauthorized access, such as encrypted transmission between your computer and our servers and internal corporate policies to limit access to systems that store your personal information. We continue to store your personal information for so long as it is necessary to provide you our service and periodically destroy old personal information in accordance with our company policies, including when it is no longer essential to our ability to offer you the same high quality service. In most cases, we will keep one archival copy of your information to allow us to comply with laws or respond to legal processes.

Sharing of your Information with Others

We will never sell or rent your email address or any of your personal information! Unless we get your explicit approval in advance, we will only share your personal information as we believe is necessary to:

  • fulfill your requests;
  • enforce our Terms of Service or the Clinisite End User License Agreement;
  • protect personal safety;
  • comply with laws or respond to legal processes;
  • allow for a change of ownership of Clinisite and associated transfer of all personal information to the new owner of Clinisite, in which case your information still remains protected under this Privacy Policy;
  • allow us to use another company to email surveys to our users about their experience with Clinisite, but prohibiting the company from using your information for any other purpose; or,
  • allow for advertising audits to validate the size and composition of the viewing audience. This requires disclosing records showing which advertisements were viewed by which IP addresses. However, we will never share the Viewing History identified with your account in connection with any advertising audit.

We will also share statistical and demographic information about our users and their use of Clinisite with suppliers of advertisements and videos. This would not include anything that could be used to identify you or to discover individual information about you.

Gadgets

We, and third parties, may from time to time make small software applications -- that we call "gadgets" - available for your use on or through Clinisite. These gadgets may separately access, and allow a third party to view, your identifiable information, such as your computer's IP Address or other information such as what you are performing during any given session. Additionally, these gadgets may ask you to provide additional information directly to third parties. Third party products or services provided through gadgets are not owned or controlled by Clinisite. You are encouraged to read the terms and other policies published by such third parties on their websites or otherwise.

Using Your Personal Information in Other Countries

Your country's privacy laws may require your consent before your personal information can be exported to countries with weaker privacy laws. Our Terms of Service requires your consent to this practice so that we can enhance our service quality by operating in multiple countries. No matter where your information is processed, this privacy policy will remain in effect.

Access to Your Information

You can access and update most of your personal information through Clinisite. If you wish to review and/or correct any other personal information not yet available through the web site, please send a request to privacy@clinisite.com. We will accommodate your request to the maximum extent practical.

Information on Children

Clinisiteâ„¢ is not intended for children under the age of 13. We do not knowingly collect or maintain any personal information or non-personally-identifiable information from anyone under the age of 13 nor is any part of our website directed to children under the age of 13. We will close any accounts used exclusively by such children and will remove and/or delete any personal information we believe was submitted by any child under the age of 13.

Changes to this Policy

We will place a notice on our web site when any significant changes are made to this privacy policy.

Feedback

It is extremely important to us that your privacy is treated with the utmost respect. If you have any concerns, questions, or ideas on how we can do a better job at this while offering our unique service, please let us know by emailing privacy@clinisite.com.